Terms & Conditions
Conditions, Deposits and Payments:
A R 3 000.00 (non refundable deposit) must be paid by electronic transfer in order to secure the date at our venue for your special day.
A further instalment, also payable by electronic funds transfer, is payable 3 months before the wedding day.
The balance of the quotation plus any variations agreed to, is to be paid 1 month prior to the wedding date and if there should be any further amendments these monies will fall due 1 week before the function.
All Guest bar bills the Bridal Couple will be providing at the reception should be paid up front before the Wedding day. Any additional extras and breakages must be settled within 7 days after the Wedding Day.
~ Please help us! Reference the electronic funds transfer using your Surname and date of Marriage ~
Cancellation Policy:
If in the unfortunate situation that you may need to cancel, the following will still need to be paid to Izotsha Creek Estate.
- Cancellation Three months before your wedding date – the non-refundable deposit initially paid of R3000.00
- Cancellation within One month of the wedding date – 50% of your first deposit will be refunded.
- Cancellation within Two weeks of your wedding day – the entire sum paid, will unfortunately be forfeited.
If you have an questions regarding our cancellation policy please do not hesitate to speak with your wedding coordinator.
Terms and Conditions of Venue Hire:
No refunds of final quote/invoice after seven working days prior to wedding,
Final numbers of guests attending the wedding /reception are to be confirmed seven working days before wedding, with final payment. If final numbers have been communicated before this date the number of guests agreed upon will be paid for. Please note that under no circumstances should the guest number increase without prior arrangement beyond the Final numbers agreed. This is due to Health and Safety requirements and for the comfort of all guests at Izotsha Creek Estate.
Izotsha Creek Estate and its owners, trustees or staff members will not be held liable for any loss or damage, or for any safekeeping thereof of any goods, or equipment hired by the clients at Izotsha Creek, from any other outside parties or persons.
Staff gratuity - Should you or your guests wish to give a gratuity to the staff on the evening of the wedding reception this is welcomed.
Izotsha Creek Estate makes the actual reception wedding venue available for hire to the parties whose signature appears on the contract form, from the agreed time the day before the wedding reception until midnight the day if the Wedding reception. A surcharge of R 500.00 per hour will be charged thereafter if no arrangements have been made.